1. - site, as well as other resources: exchange bots in messengers, exchanges, message boards, etc. (hereinafter referred to as service or Service) adhere to practices and measures in the field of counteracting the legalization (laundering) of proceeds from crime and the financing of terrorism (AML).
  2. The purpose of these measures is that with zero tolerance refers to any attempt to use the service for illegal purposes.
  3. The Service warns users against attempts to use the Service to legalize money obtained by criminal means, financing terrorism, fraud of any kind, as well as from using the Service to purchase prohibited goods and services.
  4. In order to prevent illegal operations, the Service establishes certain requirements for all Orders created by the User:
  5. The sender and recipient of the Payment on the Exchange Order must be the same person. When using the services of the Service, transfers in favor of third parties are strictly prohibited.
  6. The contact information provided by the User in the Exchange Orders, as well as other personal data transmitted by the User to the Service, must be reliable and relevant. At the User’s request, personal data can be deleted from the Service database within 3 years from the date of the last realized Order for the User’s exchange.
  7. It is strictly forbidden to create Orders for User exchange using anonymous proxy servers or any other anonymous Internet connections.
  8.  If there are reasonable suspicions in the administration of the Service that the user is trying to use the services of the Service for money laundering or for any other illegal operations, the administration has the right to:
  9. suspend the user’s exchange operation;
  10. request from the user identification documents;
  11. request other information regarding payments;
  12. conduct AML verification of cryptocurrency transactions.
  13. If the minimum AML risk threshold for a transaction is exceeded (the source is the dark market, resources under sanctions, stolen funds, scam, etc.), the Service reserves the right to:
  14. Suspend the transaction for 14 days or Hold the user's funds until the incident is fully investigated.
  15. Ask the user for a photo or video with a document confirming the user's identity.
  16. Ask the user for a Screenshot or Video from the personal account of the cryptocurrency withdrawal wallet.
  17. Return digital assets only to the details from which the transfer was made or to other details, after a full check by the Service's security service and user verification.
  18. Ask the user for other materials and documents related to the exchange order.
  19. Refuse the Client to withdraw funds to the account of third parties without explanation.
  20. Process the refund within 14 (fourteen) calendar days, starting from the date when the User was notified of the decision of the Service regarding his request for a refund.
  21. Require mandatory confirmation of the details for the return of funds, after passing the check (verification). The refund fee is deducted from the client's funds.
  22. As part of the AML policy of the service, the use of some exchanges/services is prohibited. Funds received through these exchanges/services will be blocked without the possibility of return. These include:
  23. Garantex
  26. Tornado Cash
  27. Hydra
  29. Lazarus Group
  30. Genesis Market
  31. ChipMixer
  33. Commex
  34. Capitalist
  35. All information provided by the client can be transferred to the appropriate authorities in the following cases:
  36. at the request of law enforcement;
  37. by decision of the courts of various instances;
  38. at the request of administrations of Payment systems.
  39.  Personal data includes
  40. last name, first name, patronymic;
  41. email address;
  42. country of residence / citizenship;
  43. details of used wallets;
  44. mobile number;
  45. details of an identity document;
  46. location address
  47. receipt for utility bills from the place of residence.
  48. Processing of personal data means recording, systematizing, accumulating, storing, clarifying (updating, changing), extracting, using, transmitting (distribution, provision, access), including cross-border, depersonalization, blocking, deletion, destruction of personal data, not falling under special categories, the processing of which requires the written consent of the User.
  49. The processing of personal data is carried out in order to fulfill the obligations of the Parties under the Agreement, register the User on the Service Website, provide the User with technical support, fill out Exchange Orders, provide the Service, consider Orders and claims, send information and other messages to the User’s email address.
  50. The basis giving the Service the right to process the User’s data is the consent of the User. Consent is given in the form of clear active actions by the User, namely one or a combination of these actions: registering the User on the Service Website and independently providing the User with the necessary data during such registration, filling out an electronic form through the Service’s website with the aim of submitting an Order for exchange, making payments Orders for exchange and other active actions using the Service.
  51. According to the Final Rule of the Financial Crimes Investigation Network (FinCEN) in accordance with Section 31 of the Code of Federal Rules 1010.100 (ff), which requires each foreign cash settlement company to designate an agent residing in the United States as an agent To carry out the lawsuit in accordance with the requirements of the BSA Association and its by-laws, does not provide electronic currency exchange services to US citizens and users living in the USA —
  52.  The services provided by may not be legally permitted in some jurisdictions. You yourself must consciously refuse to use the Service, if there are legislative restrictions in your country. By accepting the terms of use of the services of the service, you confirm that you are not a resident of such jurisdiction, including but not limited to the Federal Republic of Germany and the United States of America.

List of jurisdictions whose residents are not provided with services

  • Afghanistan AF +93
  • Belize BZ +501
  • Yemen YE +967
  • Canada CA +1
  • DPRK KP +850
  • Libya LY +218
  • Mauritania MR +222
  • Mali ML +223
  • Niger NE +227
  • Republic of Seychelles SC +248
  • Somalia SO +252
  • Sudan SD +249
  • South Sudan SS +211
  • US US +1
Not found